Privacy Policy

Privacy Policy for Technodent Dental by Dr. Rejvy

Effective Date: May 15, 2025

This Privacy Policy explains how Technodent Dental by Dr. Rejvy (“we,” “our,” or “us”) collects, uses, and protects information when you interact with our automated assistant (Bristy) via Facebook Messenger or other messaging platforms.

1. Information We Collect
   When you interact with our chatbot, we may collect:

• Your name and Facebook profile information
• Messages you send to our page
• Appointment details including preferred date, time, and dental concerns
• Contact information you voluntarily provide (phone number)

1. How We Use Your Information
   We use collected information to:

• Respond to your appointment requests
• Schedule and confirm dental appointments
• Send appointment reminders and follow-ups
• Improve our automated assistant service

1. Data Storage
   Appointment information is stored securely in our internal systems. We do not sell or share your personal information with third parties except as required to operate our services.
2. Facebook Messenger
   Our chatbot operates through Facebook Messenger. Your use of Messenger is also governed by Facebook’s Data Policy available at https://www.facebook.com/policy.php
3. Data Retention
   We retain appointment and communication data for up to 2 years for medical record purposes, in compliance with applicable healthcare regulations in Bangladesh.
4. Your Rights
   You may request access to, correction of, or deletion of your personal data by contacting us directl